Understanding the advantages of web accessibility and why every company should prioritize it

Accessibility Logo printed on a wall
Photo by Tim Mossholder on Unsplash

When it comes to the internet, not everyone is able to access it in the same way and that’s where web accessibility comes in. It’s all about making sure that websites, apps, and other digital content are easy for everyone to use, including people with disabilities. This can mean different things to different people. For example, a blind person might use a special program called a screen reader to read the text on a website. And a deaf person might need captions on an online video to understand it since they can’t hear the sound. Web accessibility ensures that everyone has access to the information they require online, enabling everyone to take part in daily activities. The purpose of this article is to provide insight into the advantages of web accessibility and why businesses should prioritize it.

1. Accessibility and Participation for People with Disabilities

You may not be aware of this, but one in five Americans has a disability. Additionally, it may be difficult for them to get the information they require online. Web Accessibility is all about making sure that websites, apps, and other digital content are easy for everyone to use, including people with disabilities. It is important because it allows people with disabilities to participate in everyday activities such as shopping, banking, finding jobs, and entertainment, or even seeking out health care services. It also makes it possible for people who are blind or visually impaired to access information online. But it’s not just helpful for people with disabilities, it’s helpful for everyone. By making websites more usable for people with disabilities, it also makes them faster and easier to use for everyone, even when JavaScript isn’t enabled on a device like desktop computers or tablets.

2. Accessibility lowers barriers to education

When it comes to education, making sure that all students have equal access to information and resources is crucial. It’s all about making sure that websites, apps, and other digital content used in educational settings are easy for everyone to use, including students with disabilities. Accessibility is important for educational institutions because it helps students with disabilities, as well as students who are still learning English, to access content more easily. For example, students who are deaf or hard of hearing can access the information they need with captioned videos and transcripts, and students with vision impairment can use screen readers to read the content. Even students with cognitive disabilities can benefit from accessible websites and apps, which makes it easier for them to learn new concepts and navigate around campus independently.

3. How do Businesses Benefit from Web Accessibility?

Making sure that websites, apps, and other digital content are easy for everyone to use, including people with disabilities, can actually benefit businesses in a big way. Accessibility helps businesses meet the needs of their customers, improve their reputation, attract new customers, retain existing customers and comply with laws. It also makes a website more usable and thus easier for people with disabilities to navigate on their own, which can make it more useful for all types of users. Companies that make all of their products accessible often have an advantage over competitors who don’t.

A great example of a company that has seen the benefits of web accessibility is Amazon.com. They have made a conscious effort to improve the accessibility of their website and mobile apps for people with disabilities. For instance, they have implemented features such as high contrast mode, keyboard-only navigation, and screen reader compatibility. This way, they can make sure that their website is easy to use for everyone, including people with visual, auditory, or motor impairments.

By doing this, Amazon can reach a wider market of potential buyers or users. Customers with disabilities can easily access and purchase their products, which can help retain existing customers and attract new ones. This, in turn, can lead to increased sales and revenue for the company. Amazon also improves its reputation among users with disabilities, and they also become more inclusive and socially responsible. They also can save costs on customer support, as accessible websites are less likely to receive complaints from users with disabilities.

They also comply with laws, such as the Americans with Disabilities Act (ADA) which requires businesses to make their products and services accessible to people with disabilities.

4. Accessible websites come with better SEO

When it comes to search engine optimization (SEO), accessible websites have a big advantage. That’s because accessible websites are designed to be easy for everyone to use, including people with disabilities. And when your website is easy to use, search engines take notice.

Think about it this way: when a search engine crawls your website, it’s looking for content that’s easy to understand and navigate. If your website is accessible, that means it’s organized in a way that makes sense and is easy to get around. This helps search engines understand what your website is about, and they’ll be more likely to rank it higher in search results. Plus, accessible websites are often faster to load, which is another factor that search engines take into account when determining rankings.

On the other hand, if your website is not accessible, it may be difficult for search engines to understand what it’s about and it may be difficult for users to navigate, which can lead to a lower ranking in search results. But by making sure your website is accessible, you’ll not only be helping people with disabilities but you’ll also be helping your website’s search engine rankings.

5. Web accessibility is affordable

Accessibility doesn’t have to break the bank. In fact, making your website or app accessible is a smart investment for your organization. The cost of not making your digital content accessible can be much higher than the cost of making it accessible in the first place. Not only can it negatively impact your revenue, but it can also harm your reputation. That’s why it’s important to make sure your website or app is accessible from the start, rather than trying to fix it later on when it’s more expensive and time-consuming.

Additionally, you don’t have to do it all at once. You can start small and build on your progress over time. For example, you can focus on making sure your website is accessible to users with screen readers or that your videos have captions. As you have more resources available, you can continue to improve the accessibility of your site. And don’t forget, there may be grants available to help cover the cost of accessibility, particularly if you need to purchase new equipment.

6. Legal Requirements for Business Web Accessibility

It’s important to know that in certain countries, it’s legally required for businesses to have accessible websites. This includes the United States and Canada, among others. Not only is it the law, but it’s also the right thing to do to ensure that everyone can access and use your website. Additionally, there are laws in place that require equal access for individuals with disabilities in the workplace and educational institutions. For example, in the United States, federally-funded programs, including schools, must provide reasonable accommodations for individuals with disabilities unless it would cause a significant burden. Employers also have a responsibility to provide web and physical accessibility services, like sign language interpreting.

7. Accessibility Benefits Businesses and People with Different Abilities

Accessibility is not just a nice-to-have, it’s a must-have for businesses. Not only does it increase revenue and reduce costs, but it also helps create a more positive brand image. But the benefits of an accessible website go far beyond just market advantages, it also positively impacts real lives. When your organization or website is accessible, it opens the door to more people, specifically those with disabilities, who can participate in everyday activities.

Accessibility is a game changer for individuals with disabilities. It allows them to access online resources like maps, email, and social media on their own terms. Websites that are compliant with Web Content Accessibility Guidelines (WCAG) 2.0 make it possible for those with disabilities or low vision conditions, such as color blindness or macular degeneration, to read text on digital screens. Additionally, inclusive design principles provide users with preference-setting options so they can control their experience based on personal needs.

8. Accessibility: A Win-Win for Business and Society

Accessibility is not just a social responsibility. It’s a business imperative. Accessibility benefits human beings and it benefits businesses by reducing costs and increasing revenue. Web and mobile accessibility are also required by law in some countries because it’s a human right that everyone should have access to information on the Internet regardless of their physical ability or disability.